triPica, a Paris-headquartered software firm established in 2016 by Mathieu Horn, Walid Bounar and Christophe Ruzé, has announced a €12.4 million funding round led by TiLT Capital Partners, the energy transition investment arm of Siparex Group. The company operates a cloud-native customer relationship management and billing platform serving energy suppliers and telecom operators seeking to streamline operations and accelerate product launches.

The platform addresses a critical pain point in both sectors. As energy companies diversify their offerings—encompassing dynamic pricing, rooftop solar integration, EV charging infrastructure and demand response initiatives—many remain tethered to outdated billing and customer management systems built for far simpler market conditions. Telecom operators encounter comparable obstacles when attempting to roll out white-label brands, service bundles and consumption-based pricing schemes.

triPica consolidates customer management and billing functionality into a unified cloud environment, enabling operators to deploy fresh products and pricing structures within weeks rather than months. The solution handles the technical complexity of migrating existing customer data, contracts and billing records from legacy platforms, allowing companies to upgrade their infrastructure without service interruptions. By drawing on its background in telecommunications billing, the company assists energy firms in implementing tiered pricing, combined offerings and innovative services.

Every new energy offer, a dynamic tariff, a self-consumption contract, an EV charging plan, eventually becomes a billing problem. Suppliers have no shortage of ideas. What slows them down is a customer and billing system built for a market that no longer exists. We built triPica so that an operator can launch that offer in weeks. With TiLT, we will take it to more operators across Europe and use AI where they lose the most time today,

Mathieu Horn, co-founder and CEO of triPica

The capital injection will fuel triPica's geographic expansion within the European energy sector, with particular emphasis on Germany and Italy alongside its current French operations and planned entry into further European markets. Simultaneously, the company intends to strengthen its telecommunications presence across Europe, the Americas and Asia. The roadmap includes embedding artificial intelligence capabilities into billing workflows and customer support functions to boost operational performance and system dependability.

Source: Tech.eu