Nebuly has closed a $21 million Series A funding round to expand its platform for quantifying the business value of AI agents across enterprises. Planven led the investment, joined by Exor Ventures, Tenacity Capital, TGVG Capital and Fastweb+Vodafone through Founders Factory, as well as returning backers and individual investors. The European Union's NextGenerationEU programme supported the round via CDP Venture Capital SGR's Digital Transition Fund.
As organisations deploy more AI agents to support staff, respond to customers and streamline operations, determining whether these systems actually generate value has emerged as a critical business problem. Many enterprises struggle to connect their AI spending to concrete outcomes in productivity, efficiency or revenue. The difficulty intensifies when companies run AI solutions from multiple vendors alongside proprietary systems.
Conventional measurement approaches—tracking user counts, prompt volumes or response rates—reveal adoption patterns but fail to answer whether AI genuinely saves time, enhances workflows or drives new revenue. Nebuly's platform bridges this gap by aggregating data from both internal employee tools and customer-facing assistants to assess genuine business impact.
How Nebuly Measures AI Value
For systems deployed internally, the platform calculates efficiency improvements by quantifying time recovered and additional capacity freed up, while identifying new work employees can tackle with AI support. It also maps how different departments leverage AI, flags whether it addresses high-priority activities and surfaces where training could boost results.
On the customer-facing side, Nebuly tracks AI-influenced revenue, spots emerging churn risks and uncovers upselling prospects. Finance and leadership teams can review and modify the assumptions underlying these calculations.
The platform connects with existing enterprise AI infrastructure, including bespoke applications and assistants powered by Claude, ChatGPT and Microsoft Copilot. Its analytical models operate at scale either on-premises or within a customer's private cloud environment, ensuring sensitive business data stays within the organisation rather than flowing to external model providers.
Every enterprise is about to face the same question from its board: what is AI actually worth to us? Nebuly exists to answer it. Until now, companies have measured AI by counting users, prompts and responses, which has fueled the recent rise of 'tokenmaxxing', where usage itself becomes the goal. None of that tells you whether an employee got an hour of work back or a customer got the answer they needed. Companies are now making decisions about hiring and headcount based on assumptions about AI productivity, not evidence. Decisions of that weight need real data,
Francesco Signorato, co-founder and CEO of Nebuly
What's Next
Nebuly will deploy the capital to scale its commercial operations across North America and Europe while advancing its platform capabilities to serve enterprises seeking concrete evidence of AI's business contribution.
Source: Tech.eu
